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Coordinator·Operations
Business Operations
Ideal For
A process-minded person, ideally a program alum, who wants to run the internal machinery of the organization — including the intern program itself.
The Business Operations Coordinator owns the internal service functions that keep the organization running — member service, executive support, and the intern program itself.
Core Duties
- Own member service standards, response-time targets, and escalation policy.
- Own the retention and renewal contact calendar and report on performance.
- Own executive support standards, briefing formats, and confidentiality practice.
- Own the intern program's recruiting calendar, sourcing channel list, and screening process.
- Own onboarding logistics and the week-one orientation agenda across all departments.
- Maintain the competency framework documentation, review templates, and completion records.
- Produce cycle-end reporting on cohort outcomes, conversion, and program improvements.
- Recruit for the portfolio's postings and identify advancement candidates.
Role-Specific Qualifications
- Bachelor's degree or equivalent experience; prior operations, HR, member services, or program coordination experience preferred.
- Strong process design and documentation ability.
- Demonstrated discretion with personnel and executive information.
- Comfort coordinating across all six departments.
- Prior participation in this program is an advantage.
Coordinator: full time, in person, Alexandria, VA.
For current openings please visit CPAC.org/ApplyNow
Please note this role is open during one of the cohorts each year and may not be open for each cohort or semester depending on needs.
CPAC.org/ApplyNow will redirect you to our application portal where you can apply for open positions and is a system operated by our HR partner TriNet via app.trinethire.com