Social & Audience Content

The Social & Audience Content Coordinator owns the channels the organization speaks to its audience through directly, and the voice used across them.

Core Duties

• Own the platform voice guide and the approval chain for published, sent, and paid content.
• Own paid campaign approval: no campaign launches without coordinator review of targeting, spend, creative, and disclaimers.
• Hold ad platform account administration, access control, and multi-factor authentication standards.
• Ensure political and issue advertising meets platform verification and disclaimer requirements, and route messaging questions to counsel before launch.
• Own budget pacing and reconciliation against approved spend; interns do not hold budget authority.
• Serve as final approval on posts, sends, and episode publications.
• Maintain the unified content and send calendar to manage audience fatigue across channels.
• Own community management standards, including escalation rules for hostile or sensitive engagement.
• Track and report channel growth, engagement, and conversion performance to senior staff.
• Monitor platform policy changes affecting political and issue content and adjust practice accordingly.
• Coordinate segmentation requirements with the Operations department.
• Recruit for the portfolio's three postings and identify advancement candidates.

Role-Specific Qualifications

• Bachelor's degree or equivalent experience; demonstrated experience growing or managing owned channels.
• Working fluency across major social platforms, paid ad managers, email platforms, and podcast distribution.
• Working knowledge of political and issue advertising platform requirements.
• Comfort making rapid publication judgments with permanent consequences.
• Willingness to supervise and coach content produced by others.
• Availability evenings and weekends around events and news cycles.